At Blue Waters Housing CIC, we are committed to maintaining high-quality living spaces that prioritize the safety, comfort, and well-being of our tenants. Our property standards reflect our dedication to providing secure, clean, and well-maintained homes that meet and exceed housing regulations.

Health & Safety

Ensuring the safety of our tenants is our top priority. Every property under our management adheres to strict health and safety protocols, including:

• Gas Safety: All gas appliances, fittings, and flues are inspected annually by certified engineers.
• Electrical Safety: Regular checks ensure all electrical systems and appliances meet safety standards.
• Fire Safety: Properties are equipped with functioning smoke alarms, fire extinguishers, and fire exits. Regular fire risk assessments are conducted.
• Structural Integrity: Buildings are regularly inspected for structural stability to guarantee a safe environment.

Cleanliness & Maintenance

We believe a clean and well-maintained property is essential for a comfortable living experience.

• Properties are deep-cleaned before new tenants move in.
• Regular inspections are conducted to address wear and tear.
• Repairs are carried out promptly to ensure minimal disruption.
• Outdoor areas, such as gardens or communal spaces, are kept tidy and accessible.

Comfort & Energy Efficiency

Our properties are designed to be comfortable and energy-efficient to reduce living costs and environmental impact.

• Heating & Insulation: All homes have modern heating systems and proper insulation to maintain warmth.
• Energy-Saving Measures: We encourage the use of energy-efficient appliances and LED lighting.
• Ventilation: Proper ventilation systems are installed to prevent dampness and improve air quality.

Accessibility

We aim to make our properties accessible to all tenants, including those with mobility challenges or special needs.

• Modifications, such as ramps or handrails, can be made upon request.
• Properties with accessible features are prioritized for tenants who require them.

Tenant Responsibilities

To maintain the quality of our properties, tenants are expected to:

• Keep the property clean and tidy.
• Report maintenance issues promptly.
• Respect neighbors and communal areas.
• Use appliances and facilities responsibly to avoid damage.

Landlord Responsibilities

As your housing provider, Blue Waters Housing CIC is responsible for:

• Ensuring all properties meet legal housing standards.
• Carrying out regular inspections and maintenance.
• Responding to repair requests within agreed timelines.
• Providing clear communication regarding any property updates or changes.

Complaint Handling

If you believe a property does not meet the required standards, we encourage you to reach out to our team. We are committed to addressing concerns quickly and efficiently to ensure your living experience is positive.

Commitment to Improvement

At Blue Waters Housing CIC, we continually assess and improve our property standards to adapt to changing regulations and tenant needs. Our goal is to provide homes that not only meet standards but exceed expectations.